Arlyn Jean Hubbell P.O. Box 78 Nahant, MA 01908 781-477-9242 arlyn@panix.com
SUMMARY Seasoned Web Expert, Instructor, Writer, with extensive experience in corporate, educational, and non-profit environments. Technically savvy. Expertise in HTML, CSS, and web site design and maintenance. Outstanding training, presentation, writing, managerial, and problem solving skills.
PROFESSIONAL EXPERIENCE
Bass Point Web Design, Nahant, MA	2009 - Present
Independent Web Design & Development Design, develop, implement, and maintain web sites per customer specification on a contract basis.
Merrimack College, North Andover, MA	1996 - Present
Instructor; Webmaster Certification Program Program co-founder. Design and teach seven-week hands on classes in beginner, intermediate, and advanced web site authoring (HTML and CSS) and design, graphics, Dreamweaver, search engine optimization, e-commerce, and web server administration. Participate in the ongoing review of the Program for development of new courses and adjustment of Certificate requirements in keeping with industry changes.
Wiley-Blackwell Publishing, Malden, MA	2005-2008
Business Systems Analyst; Business Analysis Responsible for analyzing current business systems as required for modification and redesign to support changing needs and globalization efforts within the company. Included extensive user interviewing and coordination of departmental needs globally; analysis and standardization of data, definitions, and business rules; preparation of technical work requests, business requirements documents, and functional requirements specifications.
Journals Operations Project Manager; Journals Editorial Responsible for establishing and maintaining administrative systems, databases and best practices for communicating and tracking journal policies and procedures primarily for the Boston Journals Editorial Department. Presenting and communicated company policies and initiatives to a broad spectrum of staff and served as a central in-house resource/expert. Included direct supervision of one assistant.
CAB Health & Recovery Services, Lynn, MA	2002-2005
Ryan House; Counselor/Case Manager Individual counseling and case management, including assessment, treatment planning and implementation, and record maintenance for a variety of clients, including all of those who were federally stipulated, in a four - six month structured residential setting. Developed and facilitated ongoing clinical groups and assisted clients with securing appropriate outside services.
Transitional Support Services; Counselor/Case Manager Provided individual counseling and case management, including assessment, treatment planning and implementation, and record maintenance. Developed and facilitated clinical groups, conducted morning meditations and evening check-ins. Position required extensive coordination with support staff, ensuring adherence to daily house schedule and client appointments.
Artemisia Botanicals, Salem, MA	2001-2002
Retail Store Clerk
Genuity, Woburn, MA	1999-2001
Sr. UNIX Implementation Engineer Provisioned and maintained Unix servers for web hosting customers. Position required extensive knowledge of the Unix operating system, web hosting, DNS, IP addressing, and hardware configuration.
TradeAccess, Inc., Cambridge, MA	1998-1999
Systems Manager Responsible for all facets of internal network, public servers, and internet connectivity.
Shore.Net, Lynn, MA	1995-1998
Manager of Web Support and Services Managed and delivered virtual host and dedicated server customer support, from sales and account setup to system-level customization of CERN and Apache configurations in Sun and Solaris operating environments. Also responsible for all facets of domain name hosting, from initial registration with the Internic to the proper maintenance of DNS records on the name servers. Functioned as primary contact for a number of Shore.Net's largest web clients, ensuring that their needs were met transparently during times of transition. Provided in-house training to sales and customer support staff regarding web and DNS issues and produced on-line documentation for both staff and customers. Responsible for the supervision, training, and performance review of a staff of five.
EDUCATION
Bates College, Lewiston, ME; Bachelor's Degree, BA Economics - 1980
American College of Health Sciences, Portland OR Master of Science in Complimentary Alternative Medicine . Degree Expected: 2012
OTHER ACHIEVEMENTS
Published:
1/2000 - Understanding Web Site Development; Prentice Hall, Upper Saddle River, NJ ISBN 978-0130258441